Refund Policy
The short version
Unused eSIMs that have not been installed can be refunded.
Unused eSIMs that have not been installed can be refunded. Contact support with your order details and we will help.
Refund, payment and tax records are kept for 7 years even if you delete your account, so a refund can still be processed afterwards; see the Privacy Policy for what is kept and for how long.
Placeholder copy. The final text will be published after legal review.